Terms of service

Terms of Service

GENERAL TERMS AND CONDITIONS

By accessing and placing an order with Olviqo, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and Olviqo.

Under no circumstances shall the Olviqo team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to data or profit loss, arising from the use of, or the inability to use, the materials on this website, even if the Olviqo team or an authorized representative has been notified of the possibility of such damages. If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any costs thereof.

Olviqo is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to change prices and revise the use policy of resources at any moment.

LICENSE

Olviqo grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the website strictly in accordance with the terms of this Agreement.

These General Terms and Conditions constitute a contract between you and Olviqo (referred to in these General Terms and Conditions as "Olviqo", "us", "we", or "our"), the provider of the Olviqo website and the services accessible from the Olviqo website (which are collectively referred to in these General Terms and Conditions as the "Olviqo Service").

You agree to be bound by these General Terms and Conditions. If you do not agree to these General Terms and Conditions, do not use the Olviqo Service. In these General Terms and Conditions, "you" refers to both you as an individual and the entity you represent. If you violate any of these General Terms and Conditions, we reserve the right to cancel your account or block access to your account without prior notice.

DEFINITIONS AND KEY TERMS

To help explain things as clearly as possible in these General Terms and Conditions, every time any of these terms are referenced, they are strictly defined as:

Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: when this policy mentions "Company," "we," "us," or "our," it refers to OLVIQO PREMIUM GOODS CO.., 0 Anson Road #35-02 INTERNATIONAL PLAZA, Singapore 079903, which is responsible for your information under these General Terms and Conditions.
Country: where Olviqo or the owners/founders of Olviqo are based, in this case, Singapore.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Olviqo and use the services.
Service: refers to the service provided by Olviqo as described in the relative terms (if available) and on this platform.
Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Olviqo’s site, which can be accessed via this URL:
You: a person or entity that is registered with Olviqo to use the Services.

RESTRICTIONS

You agree not to, and you will not permit others to:

License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.
Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Olviqo or its affiliates, partners, suppliers, or the licensors of the website.

RETURN AND REFUND POLICY

Thank you for shopping at Olviqo. We appreciate that you like to buy the products we provide. We also want to ensure you have a rewarding experience while exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Olviqo. By placing an order or making a purchase at Olviqo, you agree to the terms set forth below along with Olviqo's Privacy Policy.

If, for any reason, you are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Key Refund Conditions:

Returns are accepted within 30 days of delivery date.
Products must be unused, undamaged, and in the original packaging.
Sale items (products purchased at a discount) cannot be returned.
For defective or incorrect products, Olviqo covers the return shipping costs and provides a replacement or refund.
For returns due to change of mind, the customer bears the return shipping costs.
Refunds are processed within 8–15 business days after inspection and are issued back to the original payment method.

YOUR SUGGESTIONS

Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to Olviqo with respect to the website shall remain the sole and exclusive property of Olviqo.

Olviqo shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

YOUR CONSENT

We’ve updated our General Terms and Conditions to provide you with complete transparency into what is set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our General Terms and Conditions.

LINKS TO OTHER WEBSITES

These General Terms and Conditions apply only to the Services. The Services may contain links to other websites not operated or controlled by Olviqo. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us.

Please remember that when you use a link to go from the Services to another website, our General Terms and Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

COOKIES

Olviqo uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser.

We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable, or you would be required to enter your login details every time you visit the website.

Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place personally identifiable information in Cookies.

CHANGES TO OUR GENERAL TERMS AND CONDITIONS

You acknowledge and agree that Olviqo may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at Olviqo’s sole discretion, without prior notice to you.

You may stop using the Service at any time. You do not need to specifically inform Olviqo when you stop using the Service.

You acknowledge and agree that if Olviqo disables access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which are contained in your account.

If we decide to change our General Terms and Conditions, we will post those changes on this page and/or update the modification date below.

MODIFICATIONS TO OUR WEBSITE

Olviqo reserves the right to modify, suspend, or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

UPDATES TO OUR WEBSITE

Olviqo may from time to time provide enhancements or improvements to the features/functionality of the website, which may include patches, bug fixes, updates, upgrades, and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the website. You agree that Olviqo has no obligation to (i) provide any Updates or (ii) continue to provide or enable any particular features and/or functionalities of the website to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the website and (ii) subject to the terms and conditions of this Agreement.

THIRD-PARTY SERVICES

We may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Olviqo shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Olviqo does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

TERM AND TERMINATION

This Agreement shall remain in effect until terminated by you or Olviqo.

Olviqo may, in its sole discretion, at any time and for any reason, suspend or terminate this Agreement.

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